You’ve got 28 days from the day you receive your order to send something back to us.
To make sure your return is accepted, please check the following:
-
Items must be unworn and unwashed
-
All tags must be attached and items returned in their original packaging
-
Underwear and swimwear can only be returned if the hygiene tags are still in place and the items are unworn
Important:
We can’t accept items that are damaged, marked, worn, or appear used — these will be disposed of, and no refund will be issued.
Ready to return?
Just head to our Returns Portal to create your return label.
Please note: We don’t offer free returns, and return label costs vary depending on your country.
If you’ve received a faulty or incorrect item, please check the “I have received a faulty item” or “I Have Received an Incorrect Item” section before sending it back — we’ll guide you on what to do next!